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JuntoSTARC will replace or repair any product that has been sold via www.juntostarc.com or via our stockists (view stockist list here), that has any manufacturing defect and is under the Manufacturer's Warranty. Each brand may have different warranty lengths and conditions. The Manufacturer's Warranty covers the product for manufacturing defects only and not damage caused by normal wear and tear or by using the product not as intended. An item's warranty will be considered null and void under any of the following conditions:
The duration of the Manufacturer's Warranty for all electronic products from our online store is currently 1 year, unless specified otherwise.
If you have any questions or require further details, please send an email to firstname.lastname@example.org.
During the 7 days following the delivery of your order, you may request the exchange of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. JuntoSTARC cannot accept returns where labels have been removed.
You are responsible for the shipping of returned items back to JuntoSTARC. Items lost in transportation will not be compensated for. Shipping charges will be at the customer’s expense. All exchanges are subject to availability. For exchanges, please send an email to email@example.com.
Faulty items will be exchanged to the same type of product in the same colour, subject to availability. Refunds for faulty items can be made within the 7-day period following delivery. We will not charge additional shipping on exchanges of faulty items.
For exchanges, please send an email to firstname.lastname@example.org.