Orders & Delivery

PRICES

All prices stated is in Singapore Dollars (S$). Prices are subject to change at the sole discretion of JuntoSTARC Pte. Ltd. without prior notice.

STOCK AVAILABILITY

Our product's stock availability is limited to the stock available at our warehouse at the time of purchase. If an item is out of stock, we will call or email to inform you about it and you can then choose to either replace the sold out products with same value item, wait for restock, or remove the sold out product from your order while we refund your item.

PROMOTIONS

Promotional items are for a limited period only, or while stocks last. JuntoSTARC reserves the right to start or discontinue any promotion whenever, without prior notice.

PLACING AN ORDER

Browse through our store and click [ Add to Cart ] button for the item you would like to purchase. The [ Shopping Cart ] menu on the top right will display the number of items you have in your shopping cart. You can click on the [ Shopping Cart ] to review or make changes to your cart's content.

CHECKING OUT

Step 1 Click on [ Checkout ] once you're ready to make the purchase.

Step 2 You'll then be prompted to fill in your billing and shipping information. Should you already have an account with us, your address will be pre-filled upon logging into our website.

Step 3 Choose which shipping method you would like to use for delivery and check that your shipping address is accurate.

Step 4 To make payment and complete your order, simply click [ Complete Order ] and select your preferred payment method to complete your purchase.

Step 5 Upon completion, you will be given an order number and receive an email confirmation of your order's details. If you do not receive an email confirmation, please check your spam mail folder.

DELIVERY INFORMATION

Orders will be processed and delivered only after we have confirmed and received the payment. We currently deliver within Singapore and internationally.

For Singapore, free shipping is offered for orders over $100. Shipping rate is a flat rate of $10 for orders below $100, delivered by NinjaVan. Delivery is carried out via NinjaVan, and you will be able to track all orders with a tracking number that will be sent to your email upon your order being shipped out. Each delivery is to a single location per order basis. We do not deliver to PO boxes or to restricted zones such as inside army camps, ports and airports.

For international orders shipping rate calculated by weight and zone, up to 2kg. International orders are delivered by SingPost, and you will also be able to track your order with a tracking number that will be sent to your email upon your order being shipped out.

Zone 1 (Malaysia, Brunei)
<1kg: $13.70
<2kg: $23.60

Zone 2 (Countries in Asia and The Pacific, except Australia, Japan, and New Zealand)
<1kg: $26.10
<2kg: $48.60

Zone 3 (Australia, Japan, New Zealand and Rest of the World)
<1kg: $35.10
<2kg: $66.60

For orders over 2kg, please contact us at info@juntostarc.com to order.

CANCELLATION OF ORDERS

We will not entertain any cancellations once an order has been submitted.

SELF-COLLECTION

Unfortunately, we currently don't provide self-collection services.